Financial Policy

Patient Billing

For your convenience we accept Visa, MasterCard, Discover, American Express and CareCredit. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at Mercer Sydell Dental - Dover Office Phone Number 302-678-2942 in Dover or Mercer Sydell Dental - Milton Office Phone Number 302-684-1100 in Milton. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan but this must be done prior to the actual procedure.


We also accept CareCredit – a credit card that’s designed to be used entirely for health and beauty needs. Certain patients and procedures may qualify for interest free financing. To learn more about CareCredit, or to apply today, click here.

If you have any questions, please contact our office